Learn how LINKA helps businesses request, receive, track, and follow up on client documents through one secure workflow.
LINKA helps businesses request, receive, track, and follow up on client documents through one secure workflow.
A business creates a request for a client or candidate, selects the required documents, and sends the client a secure LINKA request link. The client uses that link to submit the requested documents. The business can then monitor what has been received, follow up on missing documents, and know when the request is complete.
LINKA is a document request and follow-up platform for businesses that regularly need documents from clients, candidates, applicants, or customers.
LINKA is designed to reduce manual document chasing by keeping requests, submissions, and follow-ups connected to the same request.
Note on Storage: LINKA provides an operational workflow for requesting, collecting, and following up on files. LINKA is not intended to serve as permanent document storage. Businesses download and retain submitted files in their own operational systems.
LINKA can be useful for businesses that regularly collect and manage client documents, such as:
Collect candidate credentials, diplomas, certifications, employment records, reference letters, and identification.
Gather passports, bank statements, affidavits, sponsor letters, civil registrations, and travel itineraries.
Receive traveler passport copies, entry declarations, booking details, and insurance verifications.
Organize client onboarding documentation, agreements, KYC compliance materials, and financial records.
LINKA helps document-dependent businesses keep requests, submissions, and follow-ups organized in one workflow. It is designed for any team that regularly collects client files.
The LINKA document collection process is built around four clear, sequential stages:
The business creates a document request, selects the client or candidate, chooses the applicable service or template, and defines the documents required.
The client receives a secure request link and submits the requested documents through the LINKA request process without needing an account.
The business can see which requested documents remain outstanding and send structured follow-up messages when necessary.
When all required documents have been received, the business can see that the request is complete and stop chasing the client for that request.
1. Client Enrollment: The business first enrolls or selects the client or candidate in their LINKA workspace with their name and email address.
2. Service & Document Definition: The business chooses the applicable service package or selects specific required documents from predefined checklists.
3. Secure Link Generation: LINKA creates a secure request link associated with that specific request. The client does NOT need to create a LINKA account simply to submit documents.
4. Dispatching the Request: The business can send the request directly through LINKA's email workflow, or copy the secure link to share through their preferred communication channel.
When a client opens their unique secure request link, they see an organized checklist of the documents requested for their service. Clients can upload files directly from their desktop or mobile browser without having to register or sign up for an account.
As files are submitted, LINKA immediately records which requested document has received a submission, updating the progress tracker for the business team.
Human Review: LINKA records document submissions so your business can review them. LINKA does NOT automatically determine whether a document is authentic, correct, valid, or acceptable. The business remains responsible for assessing document content according to its own standards.
LINKA allows businesses to follow up on outstanding documents when clients or candidates have not yet submitted their required files.
Follow-up messages are directly associated with the relevant request, preserving a clear chase history. The business can select active follow-up templates (such as friendly reminders, second notices, or final deadlines) and dispatch them through the integrated email workflow.
Follow-ups are controlled and deliberate: the business decides when a follow-up should be sent based on real-time outstanding document status, rather than untracked automated spam.
When clients submit documents, team members can review each submitted file from within the request details panel. The system displays which items have been received and which are still missing.
Businesses can download and save submitted files directly to their local computers or long-term operational archives.
Retention Responsibility: LINKA is an operational tool for document collection and is not intended to be a permanent document repository. Businesses remain fully responsible for downloading, archiving, and retaining documents according to their own operational, regulatory, and legal requirements.
LINKA can dispatch document requests and follow-up communications by email to candidate inboxes. Outbound emails are sent using your configured business identity through reliable Resend email delivery infrastructure.
Each email contains clear client instructions, an itemized list of required documents, and the client's unique secure portal link for submitting their files.
The Request Status element on the Requests page accurately communicates the sending lifecycle:
These statuses describe the email and request sending process. Sent indicates that the email was successfully accepted and dispatched; it does not imply that the recipient has opened the email.
LINKA uses unique, secure request links for document submission. Each request link is generated specifically for the designated client and request, ensuring submitted files are routed to the proper client file.
Document requests are associated exclusively with specific clients and candidates within your business workspace.
Read our full Privacy Policy →To maintain clear operational expectations, LINKA is built specifically for organizing document requests and follow-ups. Please note the following important scope boundaries:
• LINKA does NOT automatically verify the contents of uploaded documents.
• LINKA does NOT determine whether an uploaded document is authentic or legally compliant.
• LINKA does NOT automatically reject a document because the uploaded file may be incorrect or incomplete.
• LINKA records document submissions so your business team can review them.
• LINKA is NOT intended to be permanent document storage.
• LINKA is NOT a general customer relationship management (CRM) platform.
• LINKA is NOT a document-authentication service.
Find answers to common questions about using LINKA to collect and manage client documents.
LINKA is a document request and follow-up platform designed to help businesses collect files from clients and candidates without manual chasing.
No. Clients and candidates do not need to register, create an account, or log in to submit documents. They simply open their unique secure request link.
Your client receives an email containing clear instructions and a secure link to their request portal. You can also copy the link directly and share it via your own messaging channels.
Yes. Clients can upload their files directly through their secure mobile or desktop browser link without installing any software.
No. LINKA tracks submissions and organizes received files for your team to review. LINKA does not verify document authenticity or evaluate document contents.
Yes. LINKA includes structured follow-up tools and active email templates so you can remind clients about outstanding documents.
No. LINKA is an operational tool for document collection and tracking. Your business should download and retain files according to your own operational and legal requirements.
Once all requested documents have been submitted, the request status is marked as complete, signaling that collection is finished and document chasing can stop.
You can reach the LINKA team by emailing hello@linka.to.
For LINKA-related questions, support, or partnership inquiries, contact us at:
hello@linka.toLINKA
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Document requests, follow-ups, and completion tracking in one workflow.
LINKA is a product of Talatash Digital Marketing Service.
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